Operations | Boston, MA, United States
The City General Manager at Uber is by far the most demanding position Uber has to offer; it requires such a degree of talent, guts and leadership that the right person is difficult to find. As the leader of Uber in each city, the GM is responsible for the development and growth of our business in one of the major international cities. You are literally rolling out a new transportation system in your local metropolis.
The core of Uber is in the city team, led by a General Manager. They make the magic that is Uber, a reality. It’s a big deal and the qualities and capabilities required of an Uber GM mean you are an incredibly intelligent, talented and highly sought-after professional. Sound like you?
WHAT YOU NEED
This is first and foremost a role for a strong marketer, focusing on reaching new users and extending the Uber brand to the masses. But as the city lead, you’ll also be responsible for operational excellence and maintaining ‘Uber’ quality throughout the rider’s experience. Customer support, local marketing, supply chain management, service quality management, social media, PR — all of these sit under the GM. Continual improvement and a quality focus are the name of the game. We believe in solving local problems with local solutions, so understanding your market and delivering custom messages is important. This is where creativity meets analytics head on.
And it’s the cross of the analytical with the creative that makes the Uber GM an incredibly difficult job to fill. If you’re potentially one of the truly rare, gifted Uber GMs, I want to hear from you!
WHAT YOU’LL DO:
WHAT YOU NEED TO KNOW/HAVE:
Full-time salary negotiable based on experience, and equity compensation plan.
EMAIL ME IF INTERESTED: Josh [at] Uber [dot] com
A eulogy for my Granny, Rachel Lehr, delivered by her dear friend and colleague Brian McLaughlin.
There was an expression that Rachel absolutely detested—the one that goes “no man ever said on his deathbed I wish I had spent more time in the office.” Rachel hated the premise. She saw nothing wrong with taking a busman’s holiday. In her spare time, she would listen to Supreme Court oral arguments or watch hours of reruns of “Law & Order.” And to show the lengths to which she would go to prove a point, she cleverly timed her departure to ensure that the record would reflect that DAG Lehr died in office, with her boots on, because retirement is for sissies.
It wasn’t that Rachel lacked a work/life balance. As many of you already know, she and Burt raised five amazing and wonderful children, and her grandchildren were the joy of her life. Anyone who did what she did could have rested on her laurels for the rest of her life, and everyone would have said that she was a remarkable woman who led a life well lived.
But Rachel was someone who delighted in defying expectations and confounding the conventional wisdom. She knew that she had a long second chapter of her life ahead of her, and so she finished college and went to law school.
Rachel loved being a lawyer, and especially being a Deputy Attorney General, and her pride and enthusiasm never wavered. She saw the law as it should be seen—as a calling, not a trade. She had a passion for the law, a passion for the environment, and a passion for public service, and her work reflected that passion.
The leading case for which Rachel is known is the Torwico case, in which she forcefully and successfully argued before the Third Circuit Court of Appeals that polluters could not hide behind bankruptcy law to evade their environmental responsibilities. (Truth be told, she once made me promise that I would mention Torwico at least once in any eulogy I delivered.) Rachel was nationally renowned for her expertise in environmental bankruptcy issues. When Senator-Elect Elizabeth Warren was a law professor, she once called Rachel for advice.
But it was Rachel’s zeal in a slightly lesser known case that earned her a nickname of which she was especially proud. The Heldor case went all the way up to the Third Circuit on the issue of whether when Rachel told a Bankruptcy Judge and her opposing counsel during a telephone conference call that she was making a motion, she was actually making a motion. Now I don’t think you need to have gone to law school to figure out how that case should have turned out. During oral argument, her adversary went on and on about how Rachel’s motion was not really a motion, as if it were all just a game of “Simon Says.” Finally, one of the judges on the panel leaned into the microphone and said to opposing counsel, “My G-d, she was a battering ram! What else did she have to do?” Of course, she won the case, and from that point on, her friends affectionately called Rachel “The Ram.”
Rachel faced her illness with her customary fighting spirit, and with optimism and great courage. We all felt that somehow, knowing her, she would manage to get an adjournment. But we have arrived at this sad day much sooner than any of us expected. We must take comfort in our many fond memories, and the hours of laughter that we shared. And so, dear friend, until we meet again, we love you and will miss you terribly.